Frequently Asked Questions
Location: Marina at Keppel Bay Lobby (next to Prive)
Address: 2 Keppel Bay Vista, S098382
Time: 20 minutes before Charter time.
We will be more than happy to wait for you. However, please note that there will be no free extensions to charter timing as a result of late arrival.
Parking is available at the marina’s underground car park. Rates apply.
The nearest MRT stop is Harbourfront MRT. It’s roughly a 20-minute walk if you decide to take public transport.
Yes, while Lazarus is the default island destination, you will be able to customize your itinerary depending on the adventure you choose (jetski, e-foil, or wakeboarding). The best experiences can also be arranged with a combination of adventure add-ons.
While our speedboats are registered with the Singapore Marine Port Authority (MPA) to carry up to 12 passengers, we recommend a maximum guest count of 6 adults for your utmost comfort. If children (below 10 yrs) are part of the guest count, exceptions can be made for a total count of up to 8 guests. Rates on additional guests prevail.
Pending availability– yes, of course! You are always most welcome to extend the charter, especially as it’s only a minimal additional cost. Last-minute extensions are amazing because we love to see the fun continue. Please note, however, that the cut-off time on-the-water is 7 pm.
Regardless of the weather, please proceed to Keppel Bay Marina unless otherwise informed. In the event of light drizzle, the yacht will still set sail.
In the event of heavy rain or otherwise dangerous conditions, the yacht charter will be delayed until it is possible to move out OR rescheduled in the case of incessant heavy rain. Our team will be in contact to determine the outcome. No refunds will be provided due to weather conditions.
Free cancellation or rescheduling is allowed 15 days or more from the confirmed charter date. For cancellations made 7 – 14 days from the confirmed charter date, 50% charter fee will be forfeited. For cancellations made less than 7 days from the confirmed charter date, 100% charter fee will be forfeited. No rescheduling allowed within 14 days of charter date.
Absolutely! If you wish to save yourself from the troubles and hassles of carrying everything, you are encouraged to avail of the dining options available onboard.
Food - Not included in basic charter prices. Guests are welcome to book with our dining options for a seamless & hassle-free experience. Alternatively, guests are most welcome to bring their own food/snacks onboard.
Drinks - You will have free-flow bottled natural & soda water onboard. Other beverages can be ordered in advance via our dining options. You can also ‘go big’ with the ‘bartender onboard’ premium drinks package. Alternatively, guests are welcome to bring along their own drinks as well as there is no corkage fee. Note: No red wine allowed.
Yes, but guests have to pick up the food themselves from the Marina drop-off.
No red wine, please - as stains on board can be divine pains! No pets, too, please – we're sure yours are adorable, yet sea sickness for your loved ones can also be quite deplorable. Thanks for your compliance & understanding.
No, but it comes complementary as part of the ‘Bartender Onboard’ add-on. If you wish to arrange for an ice order only, inform us 1 day in advance – ($25/18kg).